The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
1 Lexham Gardens,
London,
United Kingdom,
W8 5JL,
Greater London
Map view
street view
1 Lexham Gardens,
London,
United Kingdom,
W8 5JL,
Greater London
City landmarks
Museum
Victoria and Albert Museum
1.8
km
Museum
Science Museum
1.4
km
Museum
Natural History Museum
1.1
km
Park
Hyde Park
2.2
km
Garden
Buckingham Palace
3.4
km
Palace
Kensington Palace
2.0
km
Park
Kensington Gardens
1.9
km
Museum
Design Museum
1.2
km
87-135 Brompton Rd
Harrods
2.3
km
Park
Holland Park
1.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.0
km
Event hall
Royal Albert Hall
1.7
km
Museum
Leighton House Museum
1.4
km
Monument
The Albert Memorial
1.6
km
Museum
The British Museum
5.2
km
Store
Kensington High Street
930 m
Museum
18 Stafford Terrace
750 m
Stadium
Stamford Bridge
2.8
km
LondonEngland
Kensington Square
1.4
km
Museum
National Army Museum
2.3
km
Church
Brompton Cemetery
1.2
km
Garden
Kensington Roof Gardens
910 m
81 Fulham Road Chelsea
Michelin House
1.5
km
Gallery
Saatchi Gallery
2.2
km
Metro Station
Kensington
1.6
km
24 Cheyne Row
Carlyle's House
2.6
km
Old Brompton Road
South Kensington
2.2
km
Exhibition Centre Warwick Road
Earl's Court
3.5
km
236 Earls Court Road Kensington
Tardis Police Box
3.6
km
Nearby
Event hall
The Mosaic Rooms
570 m
Restaurants
Nando's Earl's Court
3.6
km
204 Earls Court Road
Franco Manca
3.4
km
151 Earls Court Road
Eastern Star
480 m
14 Hogarth Place
Costa Coffee
570 m
198 Earls Court Road Earls Court
Over Under
570 m
12 Lillie Road West Brompton
Star Kebab House
3.4
km
178 Earls Court Road
You Me Sushi
3.4
km
113 Earls Court Road
Giorgio's Pizzeria
3.4
km
174 Earls Court Road SW5 9QQ
The Halal Guys
560 m
163-165 Earls Court Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Great location for exploring Kensington Palace
Friendly and welcoming check-in staff
Subpar breakfast options
Run-down rooms due to elevator noise
6.4/10
Nice
Rooms
5.5
Location
8.0
Service
6.5
Dining
5.3
Guest reviews
6.4/10
based on 6 reviews
2.5/5
based on 777 reviews
6.3
6.3/10 based on 3684 reviews
#1042 based on Tripadvisor
Richard
United Kingdom,
March
2024
6.6/10
The hotel had some issues with retaining heat in the rooms, making it uncomfortably warm even at night; however, the location was great for visiting Kensington Palace and the Science Museum. The service was a mix of threatening behavior but also great assistance when needed. The dining options were mediocre, and the rooms varied in size and quality.
Rooms
7.0
The rooms retained heat and made it uncomfortably warm even at night.
Service
6.0
The service had moments of threatening and screaming, but also helpful assistance when required.
Location
8.0
The hotel's location was great for visiting Kensington Palace and the Science Museum.
Dining
5.0
The dining experience was mediocre.
Facilities
The hotel was close to transportation links and local attractions.
Evelyn
United Kingdom,
February
2024
6.0/10
My stay at the hotel had its ups and downs. While the rooms were tiny and not the cleanest, they did have good facilities, including an en suite bathroom. However, there was barely any space for clothes storage, which added to my existing anxieties about the room. The service was friendly and helpful, although there were some instances of staff taking breakfast without considering guests who hadn't eaten yet. The location was very convenient for exploring the city, with attractions like the Natural History Museum and V&A within walking distance. The dining experience was mediocre with limited choices. The big supermarket nearby was a plus for quick essentials.
Rooms
5.0
The rooms were absolutely tiny and definitely the dirtiest I've ever stayed in, but they had good facilities and an en suite bathroom, which was great.
Service
7.0
The staff were very friendly and welcoming, going above and beyond to assist guests, although they were seen helping themselves to breakfast before all guests had eaten.
Location
8.0
The location was very good, just a short walk to the Natural History Museum and V&A, making it a convenient base for city exploration.
Dining
5.0
The dining options were limited and overall mediocre, with not much variety available.
Facilities
6.0
The facilities were basic and could be improved to enhance the guest experience.
David
United Kingdom,
November
2023
7.8/10
The hotel has a convenient location, close to shops, restaurants, and Kensington Gardens. The rooms might be affected by noise from the nearby elevator. The service was friendly overall, though the manager declined a refund. Dining left much to be desired, with subpar breakfast options. The location is safe and ideal for exploring Kensington Palace.
Rooms
7.0
The rooms were a bit run down, likely due to the nearby elevator noise from room 206.
Service
8.0
The staff, especially the check-in team, were very welcoming and friendly. Sadly, the manager refused a refund.
Location
9.0
The hotel is located in a safe, clean residential area, 10 minutes walk from shops, restaurants, and Kensington Gardens. It's also close to the Natural History Museum and V&A.
Dining
5.0
The dining experience, especially breakfast, was disappointing. Limited options and not fulfilling despite requesting early breakfast.
Facilities
10.0
Unfortunately, no comments were provided about the facilities during the stay.
Great location for exploring Kensington Palace
Subpar breakfast options
Tom
United States,
November
2023
6.4/10
My stay at the hotel had its ups and downs. The location was fantastic for visiting Kensington Palace and the Science Museum, but the room was small and cramped with minimal amenities. The service was a mix of helpful interactions and some disappointments. The dining experience fell short of expectations, but the staff did their best to make up for it. Overall, it's a decent option for a short stay in London.
Rooms
5.0
The room was tiny with limited space and lacked adequate furniture. The noise level was a bit high, and the view outside wasn't appealing.
Service
6.0
The service had its highs and lows. While some staff members were great and professional, there were issues with requests being fulfilled promptly.
Location
8.0
The location was perfect for my visit to Kensington Palace and the Science Museum. It was also convenient for accessing the tube and main train stations.
Dining
6.0
The dining options were basic, and the breakfast was not suitable for my preferences. However, the staff handled the situation well and offered a refund.
Facilities
7.0
Billy
United States,
October
2023
5.6/10
My stay at the hotel had its ups and downs. The location was convenient and easy to reach via the underground, being a short walk from Earls Court station. The rooms, however, were disappointingly small and not as advertised, with some issues like mold and unexpected extra charges at check-out.
Rooms
5.0
The rooms were very small, definitely not as large as shown in the photos. Walking space was limited, and there were some cleanliness and size issues.
Service
6.0
The staff was friendly enough, however, there were instances of unhelpfulness, and the fire alarm going off early in the morning was disruptive.
Location
7.0
The location was the best thing about the stay, being easy to reach via the underground and close to Earls Court station. However, some issues like garbage storage nearby affected the overall appeal.
Dining
5.0
The dining options lacked variety, and the quality was not consistent. Some improvements, especially in breakfast choices, are needed.
Facilities
6.0
The facilities were basic with no standout features, but they served their purpose adequately.
Dan
United States,
August
2023
6.2/10
My stay at the hotel had its ups and downs. The rooms were in desperate need of repair and a freshen up, but they initially looked OK with new paint and pictures. Unfortunately, my ground floor room faced a shisha bar playing loud music till 4 AM. On the bright side, it was warm inside.
Rooms
5.0
The rooms definitely needed some renovation and updating. The initial appearance was decent with new paint and art on the walls, but the noise from the shisha bar was a major inconvenience. The room's temperature was pleasant.
Service
6.0
The service was a bit of a mixed bag. The staff were very sweet and friendly, open to anyone. However, they seemed disinterested, rude, and unhelpful unless given specific tasks to execute. Interactions were easy but lacked genuine warmth.
Location
8.0
The hotel's location was generally good and easy to reach, especially via the underground. It was convenient, being just 5 minutes away from Earl's Court tube station. Close proximity to supermarkets and other stations added to its appeal.
Dining
7.0
The dining experience had its drawbacks. While the food was alright, it needed more variety such as bacon to enhance the choices. The prices were on the higher side compared to nearby cafes and restaurants. However, the friendly staff and family-friendly atmosphere were highlights.
Facilities
5.0
The facilities were average. It seems the focus was more on room conditions and service.
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